SBHS CareOS logoSBHS CareOS

Everything, in one place

One system for the whole clinic — reception, doctors, pharmacy, and accounts.

QR-based appointment booking

Patients scan a QR code at reception or on a poster and book their own slot in under a minute — no app to install, no account to create, no staff needed to key it in.

QR-based appointment booking

Digital prescriptions, sent instantly

Doctors write prescriptions on screen with full patient history alongside — then print, generate a PDF, or send it straight to the patient's WhatsApp in one click.

Digital prescriptions, sent instantly

Billing and payment collection

Itemized billing across consultation, medicines, and lab tests, with partial-payment tracking so nothing gets marked complete until it's actually paid for.

Billing and payment collection

Pharmacy & inventory management

Track stock down to the individual piece, strip, and box, with automatic reorder alerts and expiry tracking — no more running out mid-consultation.

Pharmacy & inventory management

AI ROADMAP

AI that gives your front desk and doctors time back.

We're building these directly into CareOS — not bolting on a chatbot. Here's what's coming next.

Coming soon

WhatsApp AI assistant

Patients ask about slots, reschedule, or check a report status over WhatsApp — answered instantly, no front-desk call needed.

Coming soon

No-show prediction

Flags appointments likely to be missed based on patient history, so reception can double-confirm before the slot goes to waste.

Coming soon

AI-assisted clinical notes

Doctors dictate or type shorthand; AI drafts a structured note for review — never auto-submitted without a doctor's sign-off.

Coming soon

Smart inventory reorder

Learns consumption trends per drug and suggests reorder quantities before you run out mid-consultation.

Coming soon

Plain-English weekly insights

"Revenue down 12% this week, mostly fewer follow-ups on Tuesdays" — a written summary on your dashboard, not just charts.

More under the hood

The details clinics notice after week one.

Lab queue and report delivery

A dedicated queue for pending lab work, with results uploaded once and shared with the patient directly over WhatsApp — no phone tag to get someone their report.

Reports built for owners, not accountants

Revenue by category, patient trends, doctor performance, and daily deposits — the numbers a clinic owner actually checks, without needing to export anything to Excel first.

Role-based access, by design

Reception, doctors, pharmacy, and accounts each see exactly what their role needs — nothing more. Every permission is configurable, not hardcoded.

Real Excel exports

Financial and patient reports download as genuine .xlsx files — not CSV pretending to be one.

Multi-branch ready

Running more than one location? Each clinic gets its own independent, isolated deployment.

Flexible reporting windows

Every dashboard and report works across Today, This Week, This Month, or This Year — your call.

Patient analytics

Age distribution, visit frequency, returning vs. new patients — know your practice, not just your revenue.

Retire, don't lose history

Discontinue a test or medicine from your catalog without breaking a single past prescription that used it.

WhatsApp-native sharing

Prescriptions and lab reports go straight to the patient's WhatsApp — no separate app for them to install.

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